FAQ Sunglasses Q&A

Ray-Ban Warranty: Questions and Answers

We are frequently asked about the warranty on Ray-Ban sunglasses. Ray-Ban sunglasses come with a 1 year manufacturing warranty. This covers any issues regarding a manufacturing defect of the sunglasses. A manufacturing defect will be easy to spot at first sight of purchasing sunglasses. If this happens to you, any retailer should take the sunglasses back within their return period.

Here is Ray-Ban’s policy with their warranty:

Ray–Ban® warrants their sunglasses against breakage due to defects in material and workmanship for one year from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.

If service is required and you are a Ray–Ban USA customer, please pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product.

Ray-Ban is not responsible for packages lost in transit.

Please send the sunglasses with proof of date purchased, postage paid, and insured to:

Luxottica Consumer Warranty
Attn: Consumer Repair Center
P.O. Box 3070 McDonough, GA 30253

Please make sure to include:

1. Your complete name, current return address, telephone number and email address.
2. A brief description of the problem or service you are requesting.
3. A copy of your dated receipt.

 

ShadesDaddy.com is one of the largest (if not the largest) retailer of Ray-Ban parts. This comes in handy if your warranty has expired or if you can not get your sunglasses fixed or replaced. Also, every ShadesDaddy purchase comes with free U.S. shipping.


Please follow the link for more information here:  Ray-Ban Repair Parts: Lenses & Temples

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