FAQ

Ray-Ban Warranty: Questions and Answers

We get asked a lot about warranty on Ray-Ban sunglasses. It’s actually really easy information to find but of course, we’re going to list it for you to make it even easier if you stumble upon this post.

Ray-Ban sunglasses come with a 1 year manufacturing warranty that covers any issues with a manufacturing defect of the sunglasses. To be completely honest, a manufacturing defect will be easy to spot at first sight of purchasing sunglasses in which case any retailer should take back within their return period.

However, here is Ray-Bans policy with their warranty (and information you’ll need to know which is all located here as well.) :

Ray–Ban® warrants their sunglasses against breakage due to defects in material and workmanship for one year from the date of purchase. Scratched lenses are considered normal wear and are not covered under warranty.

If service is required and you are a Ray–Ban USA customer, please pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product.

Ray Ban is not responsible for packages lost in transit.

Please send the sunglasses with proof of date purchased, postage paid, and insured to:

Luxottica Consumer Warranty
Attn: Consumer Repair Center
P.O. Box 3070 McDonough, GA 30253

Please make sure to include:

1. Your complete name, current return address, telephone number and email address.
2. A brief description of the problem or service you are requesting.
3. A copy of your dated receipt.

ShadesDaddy.com is one of the largest (if not the largest,) retailer of Ray-Ban parts in case your warranty expired or cannot get your sunglasses fixed or replaced.
Please follow the link for more information here:  Ray-Ban Repair Parts : Lenses & Temples

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